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Frequently Asked Questions
Wondering About Something? Start here.
What countries do you ship to?
How long will it take to receive my order?
How do I return a product?
How long will it take to receive my refund?
At the moment, we currently ship only within the Philippines. We're working on expanding our shipping options in the future, so stay tuned! If you’re outside the Philippines and interested in our products, feel free to reach out we’d love to hear from you
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge).
If you need to return a product, you can do so within 7 days of receiving your order. To start the process, please contact our customer support team with your order number and details. Returns are subject to approval and may vary depending on the product and payment method used. Items must be in their original condition, and certain products may have specific return requirements.
Refunds are processed within 7 days from when we receive the item(s).
